Delivery Policy

1. Delivery Method

All e-coupons are sent digitally via email.

Each coupon includes your booking instructions, service name, and expiration date.

2. Delivery Timeline

Most e-coupons are delivered instantly.

In rare cases, delivery may take 1–3 business days after successful payment.

3. Customer Responsibility

Please ensure your email is entered correctly at checkout.

If you do not receive your e-coupon, check your spam or junk folder.

If the e-coupon is still not received, please contact our team at enquiry@nozomiglow.com within 5 business days.